Roofing

Roofing

Your roof is the single largest shield between your family and the weather, yet too many roofing companies treat it like a drive-by transaction. A stranger knocks, points at your shingles, and asks to climb up before you’ve even learned his name. The Threshold Group family of home-service brands exists to end that anxiety. We send a background-checked, photo-badged technician whose name and face you receive before he arrives. Every price is written down before any work starts, every job carries the 365-Day Done Right Promise, and every call reaches a live person. That’s what roofing service should feel like.

What’s Included

From a missing shingle to a full re-roof, the work below is what our teams handle most often. Each job gets the same treatment: a vetted technician, an upfront written price, and a written guarantee included with every repair.

Roof Repair

Wind, hail, and tree debris loosen shingles and open tiny gaps that admit water long before you’ll see a ceiling stain. We repair damaged flashing, replace torn or missing shingles, and seal vulnerable points around vents, pipes, and chimneys. Repairs carry a written guarantee, and if one fails within the warranty period, the second visit is free.

Roof Replacement

When a roof has reached the end of its useful life, patching becomes more expensive than replacing. We install full roof systems using manufacturer-recognized shingle brands including GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral. A roof replacement is a scheduled project: we measure, quote in writing, and install on an agreed date, and you’ll know the name of every technician assigned before they arrive.

Storm Damage Repair

After a storm, the first person at your door is often a contractor you’ve never met. We respond to storm damage with the same protocol as every other Threshold job: a name and photo sent ahead, a photo ID badge shown at the door, and a written repair price before we begin. We inspect for lifted shingles, impact bruising, displaced flashing, and leaks that short showers won’t reveal.

Roof Leak Detection and Repair

Leaks travel. Water enters at a flashing point and shows up six feet from the actual breach, which is why our technicians trace the path rather than guessing. We check attic sheathing, insulation, roof penetrations, and valley flashing to find the true source. Once found, we repair it and document what was fixed, all covered by the written guarantee.

Roof Inspection

A trained eye catches what a ground-level glance cannot. We inspect shingles, flashing, vents, ridge caps, gutters, and attic ventilation, then give you a written report of what we found and what, if anything, needs attention. Inspections are ideal before buying or selling a home, after a heavy storm, or when you simply want to know where you stand.

Gutter Repair and Replacement

Gutters are part of the roof system, and a failed gutter sends water into fascia, soffits, and even the foundation. We repair sagging runs, replace rusted sections, seal leaking joints, and install new gutter systems where needed. Pricing is written before we start, and you’ll see the same photo-badged technician from quote to cleanup.

Why Homeowners Choose the Threshold Group Family

Threshold Group was founded in 2010 as a family of home-service brands built around a simple, stubborn idea: you should never have to gamble when you open your door. Every technician who arrives at your home has passed a background check and identity verification. Before the visit, we send you that technician’s name and photo. At the door, they show a photo ID badge and wear a clean, marked uniform. It’s called the Threshold Standard, and it’s non-negotiable across every brand in our family. Mercer Roofing is one of those brands, serving homeowners since 2000 and held to that same standard contractually. We don’t pretend our call center is around the corner, and we don’t pretend every town is home. Each Threshold location is an independent local business that agreed to work to Threshold Verified, which means the technician at your door answers to our standards and to you. The name itself comes from the step you cross to come inside. For centuries, the threshold has marked the line between who you welcome past the door and who you keep on the other side of it. That’s not branding. That’s the job.

Frequently Asked Questions